Shipping policy
Thank you for shopping at FurryJoy.
We are committed to delivering your order as quickly and safely as possible.
📍 Order Processing Time
• Orders are processed within 1–3 business days
• Orders are not processed on weekends or holidays
Once your order has been processed, it will be handed over to our shipping partner.
🌍 Where Do We Ship From?
FurryJoy works with trusted fulfillment partners and suppliers.
Orders may be shipped from warehouses located in the United States or international locations, depending on product availability.
This allows us to offer a wider selection of products and competitive pricing.
🚚 Shipping Time
• Estimated delivery time: 7–21 business days
• Delivery times may vary depending on destination, customs processing, and carrier delays
Please note that these are estimated delivery times and not guaranteed.
📦 Shipping Cost
✅ FREE STANDARD SHIPPING on all orders
🔍 Tracking Information
• A tracking number will be provided once your order has been shipped
• Tracking updates may take 3–7 business days to appear in the system
⚠️ Delays
FurryJoy is not responsible for delays caused by:
- Customs clearance
- Carrier issues
- Weather conditions
- Holidays or peak seasons
❓ Questions About Your Order
If you have any questions regarding shipping or your order status, please contact us:
📧 Email: support@furryjoy-us.store
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)